Privacy Policy
Last Updated: 11/10/2025
Welcome to VELUNA FASHION.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit velunafashion.pk or make a purchase from us.
1. Information We Collect
We collect the following personal details when you place an order or contact us:
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Full Name
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Phone Number
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Delivery Address
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Email Address
We may also collect information automatically through cookies or tracking tools (like Google Analytics or Facebook Pixel) to improve your shopping experience.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Contact you regarding your purchase or delivery updates
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Respond to your queries or complaints
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Send promotional messages or emails (only if you have subscribed)
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Improve our website and customer experience
3. Cookies and Tracking Tools
VELUNA FASHION uses cookies to:
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Remember your preferences and shopping cart
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Analyze website traffic and performance
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Show relevant ads and promotions on other platforms
You can choose to disable cookies in your browser settings, but some website features may not function properly without them.
4. Data Protection
Your information is kept secure and used only for order processing and communication.
We do not sell, trade, or rent your personal data to anyone.
All online transactions on velunafashion.pk are protected using secure payment gateways.
5. Marketing Communications
If you subscribe to our newsletter or SMS alerts, we may send you updates about new arrivals, discounts, or promotions.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or by contacting us directly.
6. Sharing Your Information
We only share necessary information (like your name, phone number, and address) with our courier partners to deliver your order.
We do not share your personal data with third parties for any marketing purposes.
7. Your Rights
You have the right to:
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Request access to your personal data
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Ask for corrections or updates
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Request deletion of your information from our system
To exercise these rights, contact us at veluna010@gmail.com or +92 329 4130005.
8. Updates to This Policy
VELUNA FASHION may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
VELUNA FASHION
📍 Johar Town, Lahore, Pakistan
📧 veluna010@gmail.com
📞 +92 329 4130005
